What are Hyper-intelligent automation solutions (HIAS)?

HIAS, short for Hyper-intelligent automation solution, is the interaction of artificial intelligence (AI) with related technologies such as RPA (Robotic Process Automation), optical character recognition (OCR), machine learning (ML), or deep learning, and business process management (BPM). Hyper-intelligent process automation is an advanced form of robotic process automation. 



intelligent solutions


HIAS mimics the activities of the human employee and over time learns to complete them even faster and more efficiently. Human intervention is no longer necessary here. Until now, only well-defined procedures with structured data could be automated using RPA. However, these requirements are rarely met. With the help of HIAS, much more complex decision-making processes can be automated. HIAS can convert unstructured data into structured data for subsequent use of RPA technologies. For these reasons, the technologies are not mutually exclusive, but can instead contribute to optimizing the business processes together.


For example, reading semi-structured documents from e-mails 

HIAS can recognize incoming mails, "read" them and forward them to a suitable specialist. The intelligent tool identifies various attachments, such as PDF files and Word documents, extracts relevant data, and maintains them in a system. Example in a Customer Relationship Management (CRM) system. Using computer vision, a kind of virtual sensor system, HIAS recognizes whether opened pages are fully loaded and reacts to system errors. In addition, the process tool reads system loads and throttles the robots in the event of overload. 

Conclusion

Compared to traditional or today's RPA, Hyper Intelligent Process Automation enables an immense gain in flexibility. Process modifications can also be easily adopted and implemented. In addition, decisions are made based on previous experience. HIAS is practically a further development of Robotic Process Automation. 


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